Problem helper
What's going on?
Answer two or three quick questions. We'll tell you how urgent it is and what you can safely do right now.
Fire, smoke, someone shocked or a fallen power line? Leave and call 911.
Pick the closest match
Can you see smoke, or is anything hot to the touch?
Does it trip straight away when you reset it?
Does it happen when something big is on?
Are the neighbours' lights on?
At your panel, is a breaker in the middle or off position?
Is it one light, or the whole house?
Is it still sparking or smoking now?
Is it in a kitchen, bathroom, garage or outside?
